11th May 2018
Business is booming for Edinburgh-based accountancy firm TaxAssist Accountants headed up by serial entrepreneur Renee Mackay. Rapid growth meant she had to move to larger premises in Corstorphine in 2013 – three times the size of her original office.
Renee recently opened another Edinburgh office in a joint venture with business partner Alan Johnston in Goldenacre in 2016, which follows the opening of her other joint venture office with business partner Janet Mclean in Dunfermline in 2015.
"Renee is a real powerhouse networker. I was previously in franchising, owning three Domino’s Pizza branches for 14 years with a combined turnover of £3m, but I was looking for a change of direction. As soon as I spoke to Renee about TaxAssist Accountants, I knew it was the opportunity I was looking for.
You meet a huge variety of different clients and it is very satisfying being able to support them not only with accounts and tax, but also help grow their businesses. We focus very much on providing excellent customer service and our friendly approach. We are a jargon-free zone and explain tax and accounts in a way which makes sense to our clients. Any accountant can do the mechanics of doing your accounts, but it is the customer service which adds the real value.
Within 18 months we have built up our client base of 160 and I have just taken on another accountant to handle the workload. Being part of the franchise is fantastic as we can tap into resources such as IT and accounting systems which are often beyond the reach of small accountancy firms."
Renee is no stranger to the franchising world, having run a highly successful franchisee training company for 10 years.
"I could see the huge potential in the TaxAssist Accountants franchise, so it really was a no brainer. They have introduced a completely new approach to accountancy services which is miles away from the traditional image of the accountant. We are friendly, approachable and professional."
TaxAssist Accountants has been a full member of the British Franchise Association (bfa) since 2003.
"Being members of the bfa has huge benefits. It tells clients that our business follows strict ethical franchising standards and that our business has achieved significant milestones at an operational level."
21st May 2018
Sajjad Ahmed has relocated his TaxAssist shop in Hanwell.
15th May 2018
Franchisees, partners and staff helped make this year’s TaxAssist Accountants’ Conference its most successful yet.
8th May 2018
TaxAssist Accountants Raja Suriyar and Hicham Al Maghouch commenced trading in March 2018.
4th May 2018
TaxAssist Accountants has invested in a TV advertising campaign to raise brand awareness as part of the national marketing package offered to its 200-stong franchise network.
“I now have over 400 clients, which generate an income and flexibility in how I work that could not have been achieved on the corporate ladder I stepped off. Further, I know that the practice will be a valuable asset for my future when the time is right. The shops, my marketing, and the initiatives of the TaxAssist Team, have proved invaluable in helping me to build a substantial practice.”Alex Smith - Franchisee in Peverell & Plymouth
"I knew of the high reputation of the management team, the strength of the brand and business model, supported by many awards. I carried out a high level of initial research before committing to a Discovery Day. After meeting the team on that day I was convinced this was the right opportunity for me."Lloyd Evans - Franchisee in Kingswinford & Wolverhampton
"As I grew tired of corporate life, I started looking at options to start my own business. Owning a TaxAssist Accountants franchise appealed to me, as I valued the on-going support and readymade systems which would fast track my business. I didn’t want to be 'just an accountant'. It was great to realise that I was expected to run the business, employing accountants to do the operational side."Ali Redwood - Franchisee in Clifton & Portishead
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