21st December 2018
Karl Sandall oversees the UK franchise network of over 200 franchises, who look after 70,000 clients with a collective fee bank of £46 million, as well as a growing network in the Republic of Ireland and Australia. Karl says:
This year, cloud-based technology, Making Tax Digital and advisory services have dominated the thoughts and actions of the accountancy world. As a leading and dedicated franchisor, we have invested a huge amount of time and resource to research, evaluate, recommended and train the network on new software and innovations that we believe will be of benefit to franchisees and their clients.
We have rolled out a new, comprehensive software estate, which includes TaxCalc, Practice Ignition and Receipt Bank. The purpose of this was to ensure we had an up to date, scalable and suitable software estate which was fit for the future, enabling us to reduce the duplication of data entry and streamline data entry processes. Going forward, the software ensures we can offer a market-leading service to our franchisees and their clients.
We also launched two new insourced services for our network – payroll and tax. With pricing proving to be a significant barrier to delivering tax advice, providing this service will mean we can reduce delivery costs and provide better value for our clients and franchisees. There aren’t just benefits for existing clients – tax and payroll services are highly marketable for our network.
National TV Advertising
2018 saw us launch the first national television advertising campaign for TaxAssist Accountants, showcasing our brand and the locations available to small business across the entire UK. We also believe this is the first time an accounting firm has advertised on TV across national channels in the UK, so a first for the industry. This level of coverage for our brand has meant lead generation for our franchisees remains strong, with us due to hit more than 9000 qualified leads in December which is another record broken.
2018 saw the awarding of the remaining Master Franchise license for Australia, with Steve Herlihy and Tricia Kingston opening their flagship shop in central Perth while also starting to promote the franchise opportunity. Terry Murphy & Celeste Godwin continued their success on the East Coast of Australia, with five new franchisees recruited so far this year. The Republic of Ireland continues to perform exceptionally well. In the last 12 months we have seen double-digit sales, client and fee bank growth.
This year, we met with parties interested in developing TaxAssist in Canada and the USA. A lot of careful planning and market research has gone in the US and Canadian markets, and we believe the opportunity for the TaxAssist Accountants brand is significant.
Support Centre Expansion
To cater for the expansion of services and our international growth, the Norwich-based Support Centre has doubled in size to 10,000 square foot. We chose to move our Support Centre to Broadland Business Park with an eye on expanding when the need arose, and with the many exciting UK and global developments ahead for the TaxAssist network, the time was right as we continue to grow our existing team of 45 highly-experienced staff.
We were proud to be named, once again this year, as finalists for the British Franchise Association (bfa) Franchisor of the Year. I would also like to congratulate my colleague David Paulson, Global Recruitment Manager, who has successfully been elected onto the bfa Board of Directors. A position of much standing and influence. We also received 5-Star Franchisee Satisfaction, following an independent franchisee survey, for the 6th year in a row, one of only four franchises that can say this. Our network performance remains strong and we are currently 22nd in the highly regarded Accountancy Age Top 50+50 industry league table.
We’ve seen some real franchisee success stories in 2018, with the second million-pound TaxAssist practice sale in Central London being a highlight. We’ve had many shop launches this year, all over the UK, and seen Keith Loader in Northampton celebrate 20 years with us. Eight franchises also celebrated 15 years with us. We saw excellent numbers of people visiting our Support Centre for Discovery Days, and 19 new franchisees joined us in 2018 – 14 new, 3 resale and 2 new partners.
TaxAssist Accountants continues to be a real success story and I’m so pleased to have supported hundreds of franchisees to grow substantial practices and gain financial independence, creating hundreds of jobs as a result.
The small business and self-employed market continue to grow each year, as do the complexities and requirements on them with regards to their financial reporting.
Our growing, visible network of specialist small business accountants is ideally placed to benefit from the opportunities that change is bringing. There is scope for a further 200 franchises around the UK – do contact us to see if your preferred area is available. These are exciting times to be a TaxAssist Accountant.
11th December 2018
Six new franchisees joined TaxAssist Accountants in November 2018.
19th November 2018
TaxAssist Accountants once again provided its franchisees with personalised versions of the Budget 2018
15th November 2018
Group Commercial Director Daren Moore FCCA presented a new ‘Our Services’ document, setting out the huge range of services clients can access through the TaxAssist Network.
4th October 2018
The TaxAssist Group has expanded its Support Centre, moving into a second suite at Bankside 300 on Broadland Business Park.
7th September 2018
Kashif Anwar has recently celebrated the opening of his first TaxAssist Accountants shop in London.
3rd September 2018
Central London TaxAssist Accountants franchisee, Vince Dalaimo, has purchased the Southwark (London Bridge) practice.
24th August 2018
Richard Brookes has recently celebrated ten years as a TaxAssist Accountants franchisee, moving to a larger shop and the opening of a second shop.
20th August 2018
Second shop for franchisee Baksho Hayer, which she runs in conjunction with her Walsall shop.
13th July 2018
TaxAssist Accountants in Australia celebrated its inaugural Annual Conference in June 2018.
29th June 2018
Will Swift celebrated the opening of a new walk-in TaxAssist shop in Pudsey.
21st June 2018
Eliott Betts and Lili Huang celebrated the first anniversary of their TaxAssist Accountants office in Bury St Edmunds.
18th June 2018
Jo Nockels, has been chosen as one of the UK’s rising talents in the Accountancy Age 35 Under 35 ranking 2018.
14th June 2018
Steven Mearns has moved to new premises in Aberdeen as he plans for future growth.
11th June 2018
In December 2016, Paul Greenan joined TaxAssist Accountants after buying a franchise resale in Newbury, Berkshire from retiring franchisee Richard Adams.
21st May 2018
Sajjad Ahmed has relocated his TaxAssist shop in Hanwell.
15th May 2018
Franchisees, partners and staff helped make this year’s TaxAssist Accountants’ Conference its most successful yet.
11th May 2018
Business is booming for Edinburgh-based TaxAssist Accountants headed up by Renee Mackay.
8th May 2018
TaxAssist Accountants Raja Suriyar and Hicham Al Maghouch commenced trading in March 2018.
4th May 2018
TaxAssist Accountants has invested in a TV advertising campaign to raise brand awareness as part of the national marketing package offered to its 200-stong franchise network.
"I chose a franchise because I lacked practice experience and had no knowledge of sales or marketing myself or a business. I wanted the support that I would get from a network of accountants, a working model and best practice guidance. TaxAssist Accountants was by far the best franchise that I looked into. "Cheryl Hopkins - Franchisee in Tamworth & Nuneaton
"It had always been my dream to start my own business. I had tried many things to start a business and very soon realised that I couldn’t do it alone. I needed a team to help me along, with a well-proven and successful idea, a marketing plan and so on - the list was exhaustive and time was short. Then I came across TaxAssist Accountants – a solution for all of my concerns."Nadeem Iqbal - Franchisee in Palmers Green & Walthamstow
“I spent 17 years running my own practice and treading water. That all changed the day I joined the TaxAssist franchise and the serious growth began. With the strength of the brand, my shop, the training and marketing I managed 68% growth in my second year and I am consistently aiming for double digit growth year on year. I’m thrilled!”Russel Charles - Franchisee in Barry & Cardiff
The UK's leading tax and accountancy franchise
One of only four franchises to receive 5 star franchisee satisfaction for 5 years running
Accountancy fee banks are a saleable asset for your future